
Reputation Management
Monitor, manage, & improve your online reputation
Manage all your business reviews from one place
Easily find and see what’s being said about your business online. Our software compiles reviews from over 100 online sources.
Get insights from AI and machine learning
Identifying online business listings that are inaccurate or missing from essential directories and online listing sources.
Get found in places where customers are looking
Identifying online business listings that are inaccurate or missing from essential directories and online listing sources.
See how you stack up against your competition
See how your business stacks up to the competition on social media outlets and local search to continue striving for improvement.
New AI Features
Improve Your Online Reputation with the Power of AI
Streamline Your Review Responses Using Our Personalized AI-Generated Suggestions
Save time and streamline your review response process with with warm, personalized, AI-generated review response suggestions with the just one click.
Writing a thoughtful professional response to your reviews can take time, and each minute eats into valuable time you could be spending on higher leverage tasks and opportunities and in your business.
Our AI suggestion response feature can be used in app to respond directly to Google or Facebook reviews and used to generate responses for other review sites.
- Save time responding to positive (and negative) reviews
- AI-powered personalized review response suggestions


Post AI-suggested responses across sites
After the AI response is generated, you can easily make edits or changes before posting. Once you’re happy with the response, simply click the “Respond” button.
You can use our AI response suggestion feature to respond to reviews from other sites as well.
Simply click the “Suggest response” button to generate the response then click “Copy response” –> “Respond on [review site]” where you want the AI-generated response to be used.
Never miss an online review again
Monitor all your customer feedback from 100+ sites, and receive email alerts for each new review. Filter by source and star rating to see the reviews you find most critical.
- Benchmark against competitors
- Track social audience engagement overtime across Facebook and Twitter
- Benchmark against the industry average review ratings and listing accuracy


Respond directly to your reviews from one place
Streamline review responses with intelligent response suggestions that come ready-to-use. Address every review and keep happy customers engaged or acknowledge issues quickly.
- Respond to the most important reviews from the dashboard
- Customize your own templates with dynamic fields
- Utilize our expert team to handle review responses

Use real reviews to get more customers
Allow happy customers to do the talking and help increase trust and boost sales! Display real customer testimonials on your website or share glowing reviews to social networks.
- Customize the widget for your brand
- Easily plug the widget into your website to show off reviews anywhere
- Click the Share button to show off the best reviews on social networks
Have your business found across more than 100+ sources
See everywhere you’re listed and everywhere you’re not, no manual effort required! Ensure you can be found everywhere potential customers are looking.
- Follow prescriptive changes to make improvements
- Compare your business to others in the industry
- Utilize our expert team to handle listings management


Manage all Google Q&A activity
Just like responding to reviews, engaging with Google Q&A helps boost online presence and increase customer engagement. And because it’s all in one dashboard, it’s so easy to stay on top of!
- Be alerted to new questions for quick action
- Ensure existing questions have accurate answers
- Ask and answer FAQs to help customers find information fast
Scan the web for every mention of your business, good or bad
Reputation Management searches every nook of the web, including blogs, news sources, and social media networks and finds every mention of the business. Highlight the positive mentions or deal with the negative offline.
- Set up keyword search terms to receive relevant industry content
- Understand if the mention is positive, neutral, or negative so you can take action


Keep an eye on your competition
Leverage competitive insights to help get ahead. Compare your business’s reputation with industry leaders to help strive for continuous improvement.
- Compare search engine Share of Voice with top competitors
- Track social audience engagement overtime across Facebook and Twitter
- Benchmark against the industry average review ratings and listing accuracy
Reputation Management Tool Features
(add-ons available)
Frequently Asked Questions
Presence management is making sure that customers can find the right information about a business online. Correct and consistent listings across directories, review sites and social networks is crucial.