Reputation Management

Monitor, manage, & improve your online reputation

Keep track of what your customers are saying online about you and your business with our powerful Reputation Management software.

Manage all your business reviews from one place

Easily find and see what’s being said about your business online. Our software compiles reviews from over 100 online sources.

Get insights from AI and machine learning

Identifying online business listings that are inaccurate or missing from essential directories and online listing sources.

Get found in places where customers are looking

Identifying online business listings that are inaccurate or missing from essential directories and online listing sources.

See how you stack up against your competition

See how your business stacks up to the competition on social media outlets and local search to continue striving for improvement.

New AI Features

Improve Your Online Reputation with the Power of AI

Streamline Your Review Responses Using Our Personalized AI-Generated Suggestions

Save time and streamline your review response process with with warm, personalized, AI-generated review response suggestions with the just one click.

Writing a thoughtful professional response to your reviews can take time, and each minute eats into valuable time you could be spending on higher leverage tasks and opportunities and in your business.

Our AI suggestion response feature can be used in app to respond directly to Google or Facebook reviews and used to generate responses for other review sites.

Post AI-suggested responses across sites

After the AI response is generated, you can easily make edits or changes before posting. Once you’re happy with the response, simply click the “Respond” button.

You can use our AI response suggestion feature to respond to reviews from other sites as well.

Simply click the “Suggest response” button to generate the response then click “Copy response” –> “Respond on [review site]” where you want the AI-generated response to be used.

Never miss an online review again

Monitor all your customer feedback from 100+ sites, and receive email alerts for each new review. Filter by source and star rating to see the reviews you find most critical.

Respond directly to your reviews from one place

Streamline review responses with intelligent response suggestions that come ready-to-use. Address every review and keep happy customers engaged or acknowledge issues quickly.

Use real reviews to get more customers

Allow happy customers to do the talking and help increase trust and boost sales! Display real customer testimonials on your website or share glowing reviews to social networks.

Have your business found across more than 100+ sources

See everywhere you’re listed and everywhere you’re not, no manual effort required! Ensure you can be found everywhere potential customers are looking.

Manage all Google Q&A activity

Just like responding to reviews, engaging with Google Q&A helps boost online presence and increase customer engagement. And because it’s all in one dashboard, it’s so easy to stay on top of!

Scan the web for every mention of your business, good or bad

Reputation Management searches every nook of the web, including blogs, news sources, and social media networks and finds every mention of the business. Highlight the positive mentions or deal with the negative offline.

Keep an eye on your competition

Leverage competitive insights to help get ahead. Compare your business’s reputation with industry leaders to help strive for continuous improvement.

Reputation Management Tool Features

Manage Reviews
Facebook & Google
Up to 35+ sources
Review Response Templates
One Customizable Template
Unlimited Custom Templates
Respond to Google and Facebook reviews in-line
Review display widget
Sentiment analysis
Review statistics
Monitor listings
Facebook & Google
100+ sources
Listing Statistics
Social Monitoring
Daily Digest Eamils + Executive Report
NEW! AI-Generated Review Responses
Starting at $50/month
(add-ons available)

Frequently Asked Questions

The reputation of a business is both what they say about themselves and what others say about them. Managing reputation is nothing new; what’s new is how the internet and social media have changed the way businesses are being defined and how fast their reputations spread.

Presence management is making sure that customers can find the right information about a business online. Correct and consistent listings across directories, review sites and social networks is crucial.

With over 33 million local reviews on Yelp alone, it’s clear that customers are sharing their opinions online. Seventy-two percent of consumers say they trust online reviews as much as personal referrals, so whether it’s a testimonial, a detailed article on someone’s blog, or an offhand comment on Twitter, people are now chatting 24/7—and local business owners need to be paying attention.

outrank your competitors