Active monitoring and management of your online reviews and reputation.
Studies show that 95% of consumers use online reviews from sites like Google, Yelp, and Facebook to choose whether or not to do business with you or your competitors.
Yelp alone has over 33 million local reviews. People are talking nonstop. Whether it’s a testimonial, a detailed blog article, or a comment on Twitter. Customers are voicing their opinions about everything online, and you should be paying attention.
We help you to monitor and respond to both positive and negative reviews online, and we can also help you solicit new reviews from your new and existing clients and customers.
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The reputation of your business is both what you say about yourself and what others say about you.
Managing reputation is nothing new; but what is new is how the internet and social media have changed the way businesses are being defined and how fast their reputations spread.
Presence management is making sure that customers can find the right information about a business online. Correct and consistent listings across directories, review sites and social networks is crucial.